ABOUT US
Business and Health Consultancy is lead by a specialists in occupational medicine with more than 25 years of experience in the field. Our Occupational Health Physician has experience in a number of different industries and has worked nationally as well as internationally.
We have worked with large multinationals as well as small organisations. The experience ranges from setting up occupational health in companies from scratch or improving existing occupational health arrangements.
Business and Health Consultancy is accredited by Safety, Effectiveness, Quality Occupational Health Service (SEQOHS) and compliance with set standards is regularly reviewed. SEQOHS is currently the only accreditation body for occupational health services in the UK. Our consultant holds memberships in the important professional bodies of occupational medicine and health and safety.
Our medical consultant is an experienced practitioner as well as driving for improvements in occupational health and health & safety. Download and read the latest publication with friendly permission of Occupational Health @ Work
Reporting Occupational Illness - A practical, cause-based reporting scheme (pdf, 2.8mb)
We pride ourselves in taking great care of our own employees as well as yours. By practising our own advice we achieved over 10 years without a single work related accident and a sickness absence rate below 1%.
Quality of service is important to us - we regularly audit our performance, and actively seek your feedback. The results of feedback from patients and employees seen as well as the feedback from corporate clients are regularly published on our webpage. Please see the track record of service evaluation below.
Business and Health Consultancy works to the agreed standards of Occupational Health Providers.
We support charitable work by regular contributions to the international project Monty's Corner owned by CCE Research Alliance, supporting research on the causes of childhood cancers and focusing primarily on the environmental factors.
You can contact us at our head office:
Business and Health Consultancy Ltd
34 Lime Street, London, EC3M 7AT
We run clinics at our consulting rooms in London and on client sites.
Membership Bodies
Business and Health Consultancy aims to provide services to high standards. Part of this is our health professional holding membership of professional organisations ensuring ongoing compliance with professional standards.
Audit result - 2018
As per out quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 99% of reports met the report criteria in full.
All reports met at least 18 of 19 criteria.
Audit result - 2017
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 98% of reports met the report criteria in full.
All report met at least 18 of 19 criteria.
Audit results - 2016
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
100% of reports met the 19 report criteria set by the Faculty of Occupational Medicine and General Medical Council in full.
Audit results - 2015
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 90% of reports met the report criteria in full.
All reports meet at least 18 of the 19 set reporting criteria.
Audit results - 2014
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 99% of reports met the report criteria in full.
Audit results - 2013
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 98% of reports met the report criteria in full.
Customer Satisfaction Survey - Occupational Health Services - 2018 Results
100% of the feedback indicates customers would recommend our services to others. Issues are dealt with quickly, enabling business decisions.
Over 98% of patients rate the services as excellent. They value great knowledge of health professionals, their professional conduct and being treated with respect.
Customer Satisfaction Survey - Occupational Health Services - 2017 Results
Very good feedback with over 90% rating good and better. Great satisfaction is expressed especially regarding professionalism and speed.
Patients valued with over 98% excellent our friendliness and the health professional taking the time to understand their circumstances.
The high standard of service provision of the previous years has been maintained.
Customer Satisfaction Survey - Occupational Health Services - 2016 Results
Feedback demonstrates our premises are very easy to find. Clients felt our staff have been very helpful and Occupational Health adding value to their business. Service provision has been speedy, professional and relevant to workplace issues.
Employers were surprised medical support could be delivered in a comfortable environment fostering openness with the health professional and therefore enabling solutions to be found.
Clients felt essential points had been addressed well in the report provided and would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 90% excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the friendly and comfortable atmosphere as well as very professional and focused approach during the medical assessments.
The feedback demonstrates high standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2015 Results
Feedback demonstrates our premises are very easy to find. Clients felt our staff have been very approachable and helpful with service provision having been speedy, professional and relevant to workplace issues.
Having support by competent staff guiding them through the process has been very much appreciated.
Clients felt essential points had been addressed well in the report provided and would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 90% good or excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the friendly and comfortable atmosphere as well as very professional and focused approach during the medical assessments.
The feedback demonstrates high standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2014 Results
The 2014 customer feedback demonstrates continues excellent service provision. Clients stated being impressed by the speed and efficiency of service provision. Reports have been received as very thorough and helpful.
Employees valued the professional attitude and friendliness of the healthcare professional. They rated knowledge, helpfulness and professionalism with more than 98% excellent. Many employees pointed out the comfortable atmosphere during the consultation.
2014 shows services continue to be provided at highest level of standards.
Customer Satisfaction Survey - Occupational Health Services - 2013 Results
Feedback demonstrates our premises are very easy to find and clear instructions are provided in advance of appointments.
Clients felt our staff have been very approachable and helpful with very speedy and professional service provision.
Over 98% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 98% good or excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the comfortable as well as very professional and focused atmosphere during medical assessments.
2013 has been another year with very good feedback demonstrating highest standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2012 Results
Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 95% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed very well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
Many employees pointed out the friendly and comfortable as well as very professional and focused atmosphere during medical assessments.
2012 has been another year with very good feedback demonstrating highest standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2011 Results
Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 95% rated the speed of providing written reports as excellent.
They felt essential points had been addressed very well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
Many employees pointed out the friendly and comfortable as well as very professional and focused atmosphere during medical assessments.
Customer Satisfaction Survey - Occupational Health Services - 2010 Results
Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 80% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed well in the report provided.
Over 96% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
The majority felt comfortable and put at ease during the medical appointment.
Customer Satisfaction Survey - Occupational Health Services - 2009 Results
Over 95% of our client companies rated our speed of response as good with more than 65% rating it as excellent.
Over 98% were satisfied with our service provision and would use us again or recommend to other companies.
Employees have valued the friendly and very professional support. 99% stated that our consulting rooms are very easy to find.
Customer Satisfaction Survey - Occupational Health Services - 2008 Results
In our 2008 customer satisfaction results over 95% of client companies rated our services as good or excellent. They found that their needs were
addressed very speedily and
focusing on the relevant issues.Over 98% of our customers would use us again should the need arise.
Our services were provided to about 50% on site, 35% at out rooms and 5% at other locations.
Our rooms are easy to find and reception was rated with over 95% good or better and 70% excellent.
Visitors felt that staff explanes the procedures clearly.
Individuals were most impressed with the professionalism and friendliness. They felt staff were very knowledgable and helpful and able to answer the vast majority of their questions.
Customer Satisfaction Survey - Occupational Health Services - 2007 Results
In our 2007 customer satisfaction results 95% of client companies rated our service as
meeting their needs speedily
meeting their need satisfactorily
Specifically professional staff services rated more than 95% excellent.
More than 90% of individuals seen rated the professionalism, helpfulness, friendliness and knowledge of our consultants as excellent.
Customer Satisfaction Survey - Occupational Health Services - 2006 Results
More than 95% of clients said we:
addressed their requirements fully
met their needs speedilyAll our clients said they would use our services again, or recommend them to others
All client employees seen by us found our input beneficial to their employment situation.