OCCUPATIONAL HEALTH SERVICES and CONSULTANCY
workplace and medical assessments to protect employees and support businesses
     
 

ABOUT US

Business and Health Consultancy is lead by specialists in occupational medicine with more than 15 years of experience in the field. Our Occupational Health Physicians have experience in a number of different industries and have worked nationally as well as internationally.
We have worked with large multinationals as well as small organisations. The experience ranges from setting up occupational health in companies from scratch or improving existing occupational health arrangements.
Business and Health Consultancy is a member of the Commercial Occupational Health Providers Association adhering to their standards. Our consultants hold memberships in the important professional bodies of occupational medicine and health and safety.

Our consultants are experienced practitioners as well as driving for improvements in occupational health and health & safety. Download and read the latest publication with friendly permission of Occupational Health @ Work

Reporting Occupational Illness - A practical, cause-based reporting scheme (pdf, 2.8mb)

We pride ourselves in taking great care of our own employees as well as yours. By practising our own advice we achieved a 5 year interval without a single work related accident and a sickness absence rate below 1%.

Quality of service is important to us - we regularly audit our performance, and actively seek your feedback. The results of feedback from patients and employees seen as well as the feedback from corporate clients are regularly published on our webpage. Please see the track record of service evaluation below.

Business and Health Consultancy works to the agreed standards of Occupational Health Providers.

Monty's CornerWe support charitable work by regular contributions to the international project Monty's Corner owned by CCE Research Alliance, supporting research on the causes of childhood cancers and focusing primarily on the environmental factors.

You can contact us at our head office:
 
Business and Health Consultancy Ltd
34 Lime Street, London, EC3M 7AT
 
Or, send an email.
 
We run clinics at various locations in the South East and London.

Audit results - 2016
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 100% of reports met the 19 report criteria set by the Faculty of Occupational Medicine and General Medical Council in full
.

Audit results - 2015
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 90% of reports met the report criteria in full.
All reports meet at least 18 of the 19 set reporting criteria.
 
Audit results - 2014
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 99% of reports met the report criteria in full.


Audit results - 2013
As per our quality assurance program 10% of reports are audited each month regarding compliance with set reporting criteria.
More than 98% of reports met the report criteria in full.

Customer Satisfaction Survey - Occupational Health Services - 2016 Results
Feedback demonstrates our premises are very easy to find. Clients felt our staff have been very helpful and Occupational Health adding value to their business. Service provision has been speedy, professional and relevant to workplace issues.
Employers were surprised medical support could be delivered in a comfortable environment fostering opennes with the health professional and therefore enabling solutions to be found.
Clients felt essential points had been addressed well in the report provided and would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 90% excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the friendly and comfortable atmosphere as well as very professional and focused approach during the medical assessments. 
The feedback demonstrates high standards can be maintained over several years. 
Customer Satisfaction Survey - Occupational Health Services - 2015 Results
Feedback demonstrates our premises are very easy to find. Clients felt our staff have been very approachable and helpful with service provision having been speedy, professional and relevant to workplace issues.
Having support by competent staff guiding them through the process has been very much appreciated.
Clients felt essential points had been addressed well in the report provided and would use our services again or recommend them to others. 
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 90% good or excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the friendly and comfortable atmosphere as well as very professional and focused approach during the medical assessments. 
The feedback demonstrates high standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2014 Results
The 2014 customer feedback demonstrates continues excellent service provision. Clients stated being impressed by the speed and efficiency of service provision. Reports have been received as very thorough and helpful.
Employees valued the professional attitude and friendliness of the healthcare professional. They rated knowledge, helpfulness and professionalism with more than 98% excellent. Many employees pointed out the comfortable atmosphere during the consultation.
2014 shows services continue to be provided at highest level of standards.
Customer Satisfaction Survey - Occupational Health Services - 2013 Results
Feedback demonstrates our premises are very easy to find and clear instructions are provided in advance of appointments.
Clients felt our staff have been very approachable and helpful with very speedy and professional service provision.
Over 98% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners, scoring over 98% good or excellent in professional manners, medical and workplace knowledge and friendliness.
Many employees pointed out the comfortable as well as very professional and focused atmosphere during medical assessments.
2013 has been another year with very good feedback demonstrating highest standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2012 Results
Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 95% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed very well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
Many employees pointed out the friendly and comfortable as well as very professional and focused atmosphere during medical assessments.
2012 has been another year with very good feedback demonstrating highest standards can be maintained over several years.
Customer Satisfaction Survey - Occupational Health Services - 2011 Results
Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 95% rated the speed of providing written reports as excellent.
They felt essential points had been addressed very well in the report provided.
Over 98% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
Many employees pointed out the friendly and comfortable as well as very professional and focused atmosphere during medical assessments. 
Customer Satisfaction Survey - Occupational Health Services - 2010 Results

Clients felt our staff have been very approachable and helpful with very professional service provision.
Over 80% rated the speed of providing written reports as good or excellent.
They felt essential points had been addressed well in the report provided.
Over 96% would use our services again or recommend them to others.
Employees valued professionalism and friendliness of our very knowledgeable occupational health practitioners.
The majority felt comfortable and put at ease during the medical appointment.

Customer Satisfaction Survey - Occupational Health Services - 2009 Results

Over 95% of our client companies rated our speed of response as good with more than 65% rating it as excellent.
Over 98% were satisfied with our service provision and would use us again or recomend to other companies.
Employees have valued the friendly and very professional support. 99% stated that our consulting rooms are very easy to find.

Customer Satisfaction Survey - Occupational Health Services - 2008 Results

In our 2008 customer satisfaction results over 95% of client companies rated our services as good or excellent. They found that their needs were

  • addressed very speedily and
  • focusing on the relevant issues.
  • Over 98% of our customers would use us again should the need arise.
    Our services were provided to about 50% on site, 35% at out rooms and 5% at other locations.
    Our rooms are easy to find and reception was rated with over 95% good or better and 70% excellent.
    Visitors felt that staff explaines the procedures clearly.
    Individuals were most impressed with the professionalism and friendliness. They felt staff were very knowledgable and helpful and able to answer the vast majority of their questions.
    Customer Satisfaction Survey - Occupational Health Services - 2007 Results

    In our 2007 customer satisfaction results 95% of client companies rated our service as

  • meeting their needs speedily
  • meeting their need satisfactorily

  • Specifically professional staff services rated more than 95% excellent.
    More than 90% of individuals seen rated the professionalism, helpfulness, friendliness and knowledge of our consultants as excellent.
    Customer Satisfaction Survey - Occupational Health Services - 2006 Results

    More than 95% of clients said we:

  • addressed their requirements fully
  • met their needs speedily
  • All our clients said they would use our services again, or recommend them to others 
    All client employees seen by us found our input beneficial to their employment situation.





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    Audit of Occupational Health reports 2016
    The audit shows over 100% of reports having fully complied with reporting standards.
     
    Audit of Occupational Health reports 2015
    2015 shows over 90% of reports having fully complied with reporting standards.

    Audit of Occupational Health reports 2014

    The audit shows over 99% of reports having fully complied with reporting standards. 
    Audit of Occupational Health reports 2013
    2013 shows over 98% of reports having fully complied with reports standards.
    Read more
     
    Customer Satisfaction Survey - Occupational Health - 2016
    Occupational Health Practitioners scored over 90% excellent in professional manners, medical and workplace knowledge and friendliness  Read more 
     
    Customer Satisfaction Survey - Occupational Health - 2015
    The feedback demonstrates high standards can be maintained over several years  Read more 
     

    Customer Satisfaction Survey - Occupational Health - 2014
    Another great year of high customer satisfaction read more
     
     
    Customer Satisfaction Survey - Occupational Health - 2013 
     
     
    Customer Satisfaction Survey - Occupational Health - 2012 
     
     
    Customer Satisfaction Survey - Occupational Health - 2011 
     
     
    Customer Satisfaction Survey - Occupational Health - 2010 
     
     Good health is good business

      © Business and Health Consultancy - Occupational Health Services and Consultancy


    last update 03.11.2017